• Processing time: 1–2 business days
• Delivery timeframe: 5–10 business days within the U.S. (international orders may take longer)
• Tracking: You’ll receive tracking information by email as soon as your order ships
• Please allow for slight delays during holidays or high-demand seasons 🌸

• Return Window: Returns are accepted within 14 days of delivery.
• Condition: Items must be unused, unopened, and in their original packaging.
• Refund Method: Approved returns will be refunded to your original payment method within 5–7 business days after we receive your item.
• Non-Returnable Items: Due to hygiene and safety, we cannot accept returns on opened skincare or wellness products.
• How to Start a Return: Contact us at support@alvereanaturals.com with your order number and reason for return. Our team will guide you through the process.
  

• If your product arrives damaged or incorrect, we’ll replace it at no cost
• Please send a photo of the issue to support@alvereanaturals.com so we can help quickly

• Orders may be changed or canceled within 12 hours of placing your order
• After shipping, orders cannot be changed

Last Updated: October 2025

• We accept all major credit cards, Shop Pay, and PayPal
• Your payment information is processed securely and never stored on our servers